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Sanders and his partners and staff keep their patients in mind with all decisions they make. “Many of my colleagues in the industry-though well-meaning-said, ‘You guys have made a giant mistake here.’ But brick by brick we began working at it and perfecting our model.” “We were thinking, ‘Oh my gosh, are we just totally off base here?’” Dr. In the first few weeks of operation, not one customer came into the clinic. The company started in a small space on the second floor of a mall more than seven years ago. ZoomCare had humble beginnings but big aspirations. Today, ZoomCare serves about 250,000 patients.
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For instance, ZoomCare embedded evidence-based practices into its clinical support system to ensure that is practitioners follow best practices in their care treatment plans. The founders worked closely with IT specialists to develop a patient portal, analytics tools and financial software systems to enhance the patient experience – all with its own, custom operating system. Visits cost $140 for self-paying patients. ZoomCare has a flat fee model, and most illness and injury ZoomCare’s tagline is “Healthcare on Demand.” Patient services include primary care, mental health, pediatrics, physical therapy, chronic care management and specialists such as orthopedics, dermatology, podiatry and natural medicine.
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“We need different people practicing in different places, different processes, different methods of payment.” “We need different people practicing in different places, different processes, different methods of payment.” “I want to define disruption of care as twice the health at half the cost and 10 times the delight,” Dr. It also leverages mobile technology to make everything from appointment scheduling to lab results toĭavid Sanders, M.D., co-founder and CEO of ZoomCare, says its goal is to reinvent the “bricks” of healthcare rather than just rearranging them to make the same wall. Now in 24 locations in the greater Portland area-as well as Seattle and Boise, Idaho-ZoomCare makes primary and specialty healthcare accessible in key locations. ZoomCare – an innovative approach to primary care services that seeks to optimize access, quality and affordability through technology. What happens when you combine the smartphone with a neighborhood health clinic?
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